OUR PRIVACY PLEDGE TO YOU
25th May 2018
As you will no doubt be aware, new privacy law has come into effect in the shape of the EU General Data Protection Regulation (GDPR). This new law has an impact on us all and is a positive step towards building trust points for EU citizens across the globe.
Ramco Group has always been, and will continue to be, committed to protecting your privacy. Keeping your data safe and not doing anything with it that you wouldn’t reasonably expect is a top priority and we would like to pledge to you that the Ramco Group have not, and will not, ever retain, sell or use your data in any unauthorised way.
The following privacy notice will tell you the following:
- The purpose and lawful basis for processing your data
- Your increased rights in relation to the data we hold about you
- The types of personal data we collect and how we use it
- How long we keep it for
- How we keep your personal data secure
WHAT IS PERSONAL INFORMATION?
Personal information is any information that can be used to identify you. For example, it can include information such as your name, date of birth, email address, postal address, and telephone number.
WE WILL USE YOUR DATA TO:
- Provide you with the services, products or information
- Keep a record of your relationship with us
- To meet our legal, statutory and contractual obligations
WHERE DO WE COLLECT YOUR INFORMATION FROM?
- When you give it to us directly: For example, you may give us your information at events, meetings and recruitment opportunities
- When you enter into a contractual arrangement
- As an employee or contractor
BUSINESS TO BUSINESS NETWORKING
Throughout the Ramco Group, we actively pursue new connections and take part in a variety of activities such as networking events, training courses, trade shows and conferences. During these activities we often collect personal information.
With a few exceptions, this information is limited to the kinds of information that can be found on a business card: first name, last name, job title, company/employer name, work address, work email, and work phone number.
We retain this data on a secure database for 3 years after your last communication with us and is in the legitimate interest of both Ramco Group and the prospective contact.
WHEN SOMEONE YOU KNOW REFERS YOU TO US
On occasion, someone you know, for example a business associate, may give us your name and contact details as someone who is likely to be interested in the services and products the various companies within the Ramco Group can provide.
On receipt of such referrals, Ramco Group will contact you usually by email or telephone as soon as we can, to arrange a meeting. If no response is forthcoming, we will delete your details from our database in accordance with our data retention policy. Our legal basis for processing your business and contact details is legitimate interest.
YOUR ACCESS RIGHTS
You have the right to access any personal information that the Ramco Group holds and processes about you and to request information about:
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with data protection laws to exercise your data portability rights and to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure
SECURITY OF YOUR PERSONAL DATA
To help protect your personal information, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you.
In addition, we train our team about the importance of confidentiality and maintaining the privacy and security of your information. When you give us personal information, we take steps to ensure that it’s treated securely. If personal data processing has to cross boarders (both European and International), adequate measures are implemented such as encryption and anonymisation and secured through contractual obligations, data sharing agreements and consent.
We will not sell your information to third parties and will only share it when required.
VISITORS TO OUR WEBSITES
When someone visits any of our Ramco Group websites, we use third party service Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You may opt out of our use of Google Analytics by visiting the Google Analytics opt-out page.
Like most websites, we may use “cookies” to help us make our site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields.
HOW TO CONTACT US
Data Protection Appointed Person